Course Structure
- Orientation
- Module 1 - We Offer A Mirror
- Module 2 - We Always Transact
- Module 3 - Series of Exchanges
- Module 4 - Conditions of Life
- Module 5 - Personality
- Module 6 - Characteristics and Behaviors
- Module 7 - Behaving Transactionally
- Module 8 - Your Value Your Cost
- Module 9 - Teams
- Module 10 - Practice Exercises
- Quiz: Personality and Behaving Transactionally
Michael Thomas
As a Transformation Leader, Michael leads initiatives to drive organizational change across many teams, as well as coaching leaders.
He received a Bachelors in Decision and Information Science from the University of Florida in 2007, and Certificate in Customer Experience Design from Seton Hall University in 2023.